Emergency support: +94 713 838 638 · Support Center

Support Center

How can we help?

Omnichannel care: tickets, live chat, WhatsApp, email, knowledge base, and IVR — all linked to CRM.

Create a ticket

Trackable support with SLA routing. Sign in to open and follow your tickets.

Sign in to open a ticket →

Live chat

AI assistant on every page — say “agent” to escalate to a ticket.

Start a conversation →

Knowledge base

Tutorials, FAQs, and troubleshooting guides.

Browse articles →

WhatsApp & phone

Message us on WhatsApp, or call +94 71 383 8638 during business hours.

Chat on WhatsApp →

Request a callback

IVR / customer care will call you back. Also creates a CRM lead.

IVR call simulator

Language → Department → Use-case / Agent / Voicemail → CRM + ticket + missed-call WhatsApp. Recorded voice only (no AI voice).

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